Facility
Chicago Zoological Society / Brookfield Zoo
Closing Date
[jobclosingdate]
Description
One of the exciting new challenges in enhancing high-level animal care in zoos is applying a broad range of sciences to evaluate animal well-being. The Chicago Zoological Society has addressed this challenge by establishing the Center for the Science of Animal Care and Welfare, a program designed to advance the science of “animal-directed” care at Brookfield Zoo. Through the Center, the Society is expanding the field through innovation— combining scientific study and animal husbandry to develop the best possible management practices. This is leading to a suite of tools to evaluate animal well-being from an animal-centric perspective, and building on the existing programs that CZS has established.
The Lead Keeper, Aquatics contributes to the success of the Chicago Zoological Society by providing experienced care for animals and performing related work of maintaining buildings, grounds, and interpretives in assigned area, under the direction of area managers or supervisors. Perform a wide variety of departmental supervisory activities, including supervising and instructing Keepers in assigned area and to support innovations in Conservation Leadership and Animal Welfare. Relieve other Lead Keepers as directed. Perform all routine duties independently and new duties with minimal direction.
The successful candidate will be expected to perform in a proactive leadership role and communicate regularly with area supervisors/managers regarding animal management, facility maintenance, and staff supervision and development. Assist in departmental hiring, scheduling, and work assignments, and the development of departmental goals and plans. Establish work priorities for the department. Train and direct work of interns, seasonal employees, and full-time keeper staff as assigned. Routinely monitor and review the work performance of keeper staff in assigned area, and ensure completion of tasks in a timely and effective fashion. Prepare and conduct performance appraisals as assigned. Handle personnel situations in a timely, objective, and consistent manner and in accordance with Society policies and the union contract. Verify employee work schedules.
Also expected: observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records. Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas. Responsible for current animal and equipment inventory. Provide written reports as assigned. Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as required. Report maintenance needs as appropriate, and perform minor maintenance tasks. Maintain proficiency in area routines and specialized procedures. Order, prepare, and distribute food to animal areas as required. Clean animal enclosures, pools, and service areas as required. Communicate with and assist guests.
Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit. Monitor guests to ensure animal and human safety and protection of Society property. Ensure compliance with all Society policies and procedures. Demonstrate knowledge of and implement Society-wide and area emergency procedures as directed.
Education and Pre-requisites
The requirements for this position include a Bachelor’s degree in relevant biological field or equivalent combination of training and experience required; and a minimum 4 years Keeper experience or equivalent required. Must possess a track record of exemplary performance as a supervisory keeper or have equivalent, relevant experience; and detailed and current knowledge of natural history and principles of animal behavior and husbandry required. Must be able to work with live animals safely.
Additional qualifications and experience may be preferred or required depending upon the specific animals and work area where the keeper will be working. Generally, previous work experience with assigned taxa will be preferred including marine fish, invertebrates, and corals in a captive setting; experience building and maintaining small aquatics systems; some tropical frog experience and a strong understanding of water quality parameters. SCUBA Certification is required. This is a full-time position with rotating shifts, including weekends, holidays, and evenings.
Incumbent must demonstrate proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions; must demonstrate the ability to perform assigned routines and specialized procedures as directed; must possess a proven record of consistently and accurately performing job duties; and the ability and willingness to learn Society conservation programs as they apply to assigned areas. Must be knowledgeable in the management of captive populations including related AZA conservation programs, able to work with minimal supervision, and be capable of dealing with emergencies calmly and efficiently.
Must be able to maintain confidentiality with regard to personnel and other privileged matters. Good communication and interpersonal skills are required along with the ability to interact in a courteous and professional manner; must be able to maintain good working relationships with staff at all levels, internal and external to Animal Programs; and must be able to communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels.
Strong supervisory skills are imperative. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal employees, and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Must be able to serve in a leadership role in directing the management and operations within assigned area, and ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures. Demonstrated capacity to guide the professional development of co-workers.
Must be proficient in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate. Good problem-solving skills. Must be able to identify problems and utilize appropriate information to develop solutions. Must possess a track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Must be reliable.
Basic computer literacy is required, Microsoft Office suite is preferred. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multilingual ability, Spanish fluency a plus. A valid driver’s license is required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents.
Compensation and benefits
This is a union position with an hourly rate of $28.95.
Application instructions
The Chicago Zoological Society is an Equal Opportunity Employer / Affirmative Action Employer – Minorities / Women / Veterans / Disabled.
If interested in being considered for this opportunity, please visit the CZS Career Center to obtain more details about the position and to apply by submitting your profile. Please visit our website at www.czs.org/careers. Please look for requisition number 1156BR.