Job Postings

Zoo Education and Visitor Services Position


Cougar Mountain Zoo, Issaquah Washington

Closing Date
September 20, 2017

Responsibilities may include but not limited to guided tours, lectures, demonstrations, outreach, close encounters, wildlife shows, visitor oversight, hospitality, promoting Zoo programs, administering volunteers/interns, Zoo membership promotion, administration, quality control, oversight of public areas, managing Zoo wildlife museum, Admission and Gift Shop familiarity, managing Zoo events, promoting the Zoo’s image and objectives

Education and Pre-requisites

Experience Requirements*
Two or four year degree related to the animal sciences, Zoo animal husbandry, Communication, or Public Relations and two years of paid Zoo experience. Sufficient practical experience may be considered as part of fulfillment in lieu of the academic requirements.

Physical Condition Requirements (minimum)*
Must be in good physical condition and work outdoors year-round as needed. Possess the ability to walk uphill and downhill with ease and possess sufficient sensory capacity needed to function in a Zoo setting.

Zoo Protocol
Must be able to observe and adjust to Zoo rules including but not limited to Animal Care protocol, general safety rules, professional conduct, required Zoo uniform, administrative procedures and directives by Zoo Management.

Basic computer skills are required and more accomplished computer skills are highly desirable.

Working schedules are preset, (maybe subject to change) and may include weekdays, weekends and holidays as necessitated by Zoo schedule.

Visitor Interaction
Must enjoy interacting with Zoo Visitors, participate in Zoo educational programs and promote hospitality and personal professionalism through attire, mannerism and enthusiasm.

Compensation and benefits

Compensation and Benefits
Starting salary is based on qualifications and previous Zoo experience. Benefits include vacation, sick leave, uniform allowance, Society membership and others in accordance with Staff Manual. Salary increases are based on individual merit and performance.

Application instructions

If you are interested in being considered for this position forward your cover letter, resume and references to the Office of the Administrator, Cougar Mountain Zoo at