Facility

Bronx Zoo

Closing Date

Description

About Wildlife Conservation Society (WCS)
WCS stands for wildlife and wild places. As the world’s premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run field programs spanning 60 countries and the entire ocean. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our more than 4,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission.

Job Summary
This position is responsible for overseeing and leading designated locations, driving sales and maintaining high standards in customer service, operational efficiency, and team development. The role involves crucial involvement in team recruitment, selection, and growth, as well as additional responsibilities in events and catering.

Principal Responsibilities
Provides leadership, supervision, and delegation of operations to unit managers and seasonal employees.
Trains on and emphasizes the importance of customer service, guest interactions and memorable experiences.
Assist with the implementation of operational systems, procedures, and policies in support of WCS’s mission and business needs.
Assists with meeting department financial forecasts by effectively using company tools to adjust operations as needed.
Interview, hire, and train seasonal employees in accordance with company and department handbook and guidelines.
Progressively document and discipline employees to encourage improved job performance in line with WCS policies and procedures.
Fulfill guest’s and employee needs quickly and efficiently as well as resolve complaints effectively.
Responsible for maintaining inventory, ordering, receiving, and storing of product, equipment, and supplies.
Maintain a clean and safe work environment by practicing high standards of food, human safety, and sanitation. Meet or exceed all federal, state, local, and WCS standards for sanitation, food presentation, and storage.
Ensures there is overall consistency and high quality of products across operations.
Ensure cash and inventory controls maintaining high standards of staff compliance.
Work collaboratively with fellow employees and managers. Being able to recognize teamwork and diversity throughout the department to resolve conflicts respectfully and in a timely manner.

Education and Pre-requisites

Qualification Requirements :
Bachelor’s Degree Preferred
2-3 years’ experience in restaurant management in similar industry or high-volume locations.
Proficient computer skills with Microsoft Office and POS systems.
Ability to be flexible working in a fast-paced environment.
Ability to develop, implement, and measure action plans to effectively achieve sales goals.
NYC Food Handlers License required, can be attained after hiring.
Valid Driver’s License

Equal Employment Opportunity Disclaimer

WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, genetic information or any other covered status or characteristic protected by applicable laws and regulations.

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.

Note that the salary offer will reflect the selected candidate’s individual experiences, skills and qualifications, internal equity, work location and country of work.

Compensation and benefits

Salary Range :
$62,400 – $65,000

Application instructions

For immediate response please apply here: https://bit.ly/4b8gezJ