Facility

Animal Park at the Conservators Center

Closing Date

Description

The Animal Park at the Conservators Center is looking for an Education & Volunteer Program Manager. Responsibilities focus on oversight of our tour guide program, public visitation and education, and the volunteers who are critical to our success. The person in this position will provide animal ambassador and conservation education information on guided tours and field trips, and will develop and implement new educational programs. The selected candidate also will oversee the recruiting, training, and supervising of volunteers. This role requires excellent verbal and written communication skills, strong organizational skills, and the ability to handle multiple workstreams concurrently. Candidates should have a college degree or some coursework relevant to conservation education. Hands-on experience with providing educational programs and supervising volunteers is desirable. This position requires weekend hours and some holidays. Subsidized shared transitional housing opportunities may be available during relocation. Applicants please review additional information on our website (https://animalparknc.org/connect/employment/) and submit as directed.

Education and Pre-requisites

Below are highlights of requirements. Please see our website for full details.

SKILLS & QUALIFICATIONS:
● Exceptional telephone and email etiquette
● Strong critical and organizational thinking, time management, and decision-making skills
● A proactive mindset with attention to detail, creative problem-solving
● Ability to speak to groups of people of all ages and backgrounds, sometimes in large group settings
● Excellent customer service and interpersonal skills
● Excellent communication (written and oral), conflict resolution, and de-escalation skills
● Ability to learn new computer programs/apps quickly

EDUCATION/EXPERIENCE:
● College degree, associates degree, or at least two years of relevant experience working with volunteers
● Background knowledge of environmental education or biological or animal sciences sufficient to support educational program development and delivery
● Environmental Educator certification highly desirable
● Work experience in facilitating educational programs is preferred
● Handling/husbandry experience working with animals is strongly preferred

LICENSING, CERTIFICATION, and/or REGISTRATION:
● First Aid/CPR, or completed within six months of hire; offered on site
● Valid driver’s license

WORK ENVIRONMENT:
● Requires working most weekends and many holidays (closed Thanksgiving and Christmas Day)
● Requires limited accessibility on days off to correct scheduling conflicts or volunteer cancellations
● Adaptability to handle changing schedules and filling in as needed on occasion, including providing staffing assistance for any significant contingencies
● Requires prolonged standing or sitting, significant walking, and some bending, stooping, and stretching
● Requires lifting up to 50 pounds occasionally
● Rural location requires reliable transportation and the ability to drive after dark
● On occasion, requires working outdoors in most weather conditions, including in temperatures from 0 to 105℉

Compensation and benefits

The salary for this position is commensurate with experience. Pay for fully qualified individuals is salaried at $35,563. Opportunity for hybrid remote work (working from home 1-2 days weekly) after training and onboarding period. Any remote work requires access to a computer, secure high-speed Internet connection, and phone. Subsidized shared transitional housing opportunities may be available during relocation.

Application instructions

We are currently accepting full-time employment applications. For additional information, please visit our website at https://animalparknc.org/connect/employment/. All resumes, references and questions can be emailed to: applications@animalparknc.org. Please list the job title in the subject line, and attach your resume/CV and at least two relevant references. The selection process will include traditional interviews that may take place over the phone for individuals who are not local.