Closing DateJuly 23, 2022
The nutrition services manager is responsible for the management of the new state of the art animal nutrition center opened in 2022 and its daily operations. The nutrition services manager will work collaboratively with the veterinary and animal care staff to provide diets to meet the varied needs of the Zoo’s collection, develop and implement food safety programs, manage the purchasing, storage, preparation and dispersal of animal food. It is imperative, that the nutrition services manager has strong leadership, organizational, teamwork, communication and motivational skills.
Works directly with the veterinary and animal care staff to provide diets that balance nutritional objectives, with husbandry and behavioral objectives.
Has direct responsibility and accountability for following: Zoo Policies, Procedures and Protocols.
Responsible for the distribution of diets, monitors current and future availability of dietary items.
Manages the ordering of produce, meat, fish, and other animal nutrition center products and equipment as needed.
Assist in receiving deliveries and checking against packing slips, ensuring that animal food is of an appropriate quality through inspection at arrival and at the time of preparation.
Remains current with pertinent regulations and standards (federal, state, industry, etc.) that may affect zoo programs, and provide recommendations for complying with relevant regulations.
Direct responsibility and accountability for conducting all animal nutrition center operations in a manner that meets or exceed AZA and USDA requirements including performing and organizing preventive maintenance on all food preparation and storage facilities and equipment
Responsible for developing and implementing food quality control and safety programs.
The Nutrition services manager is directly responsible and accountable for supervising the animal nutrition center daily operations, staff scheduling, payroll and routine staff reviews and evaluations.
Supervises and as needed directly assists in the preparation of daily diets for Zoo’s animal collection.
Assists the Emergency Response team in animal events.
Performs special assignments and projects as requested.
Must maintain a valid California motor vehicle operator license.
Maintain Food Safety and Fork Lift Certifications
Customarily and regularly exercises discretion and independent judgement during the course of the work day. Actively demonstrates leadership through actions, reactions, decisions, and professional demeanor. Practices solution based problem solving and learns from mistakes. Works with the team to find solutions and asks for help when you need it.
Reports to meetings/activities fully present, prepared and punctual. Thoughtfully prioritizes needs in order to be respectful of each other’s time. Respond to emails and other communications in a timely manner. All written communication contains professional and proper language. Demonstrates follow through and is accountable for the management of the team.
Willingly engages the team/ Zoo staff and proves to be an inspirational leader. Actively create connections that encourage open and honest communication with all.
Remains accessible to the Zoo staff by cell phone. Uses professional courtesy and only call/texts on day off in the event of an emergency.
Provides regular performance feedback to reporting staff. Completes timely and appropriate written evaluations that highlight strengths and areas for improvement.
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Zoo may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
This position is regularly required to bend, stoop, crouch, and kneel; use hands and arms for care of animals and cleaning of enclosures. Regularly required to climb stairs or ladders.
The employee is regularly required to lift and/or carry up to 50 pounds, and occasionally up to 75 pounds.
Evaluating animal health, diet, or environment requires, sight, hearing and sense of smell.
Visual acuity to read printed instructions and safety information, and to assess animal behavior. Color perception is also required.
Ability to receive detailed information through oral communication (in person and via telephone), at normal speaking levels with or without correction.
The position functions both indoors and outdoors, with potential exposure to heat, cold, and inclement weather.
The employee is regularly exposed to a variety of animals with risk of animal bites (including venomous), zoonotic disease, and other animal-related injury.
The employee may be required to work at heights.
Occasional travel may be required.
Education and Pre-requisites
Qualifications/Basic Job Requirements
Bachelor’s degree from an accredited college or university in Animal Nutrition, Zoology or other applicable field preferred.
Management experience preferred.
Employed work experience in an AZA accredited facility preferred.
Strong verbal and written English skills and the ability to communicate effectively with the public. Bilingual skills a plus.
Valid California driver’s license and good driving record, preferred.
ServSafe Certified, preferred.
Ability to work evenings, weekdays, weekends, and holidays.
Compensation and benefits
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